Important Information & Support

Complaints

AuditCover is committed to raising the standards of service to our customers. Please view our complaints handling policy and process here.

Financial Hardship 

AuditCover offers customers a number of avenues to help during a time of financial need. View our policy on financial hardship here to find out more. 

Vulnerable Customers 

AuditCover adheres to the General Insurance Code of Practice for the purpose of setting internal policies and training to understand and support employees, customers and others who are experiencing vulnerability, including people affected by family violence. Please view here our Vulnerable Customers Policy for more information. 

Privacy Policy 

At AuditCover we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth). Please review our privacy policy for more information.

Terms of Use

Refunds Notice

Duty of Disclosure

Policy Wording

Please get in touch with us if you have any questions.